Privacy Policy

1. Information We Collect

At Jiho Sidic Farm, we collect information you provide directly to us when you:

• Submit order requests through our contact forms
• Contact us via email or phone
• Subscribe to our newsletter or updates
• Visit our farm location

This information may include your name, email address, phone number, shipping address, and specific requirements for medicinal plant orders.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your plant orders
• Communicate with you about your orders and inquiries
• Provide customer support and respond to your questions
• Send you updates about our farm and new plant varieties
• Improve our services and website functionality
• Comply with legal obligations and maintain business records

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who help us operate our business (shipping companies, payment processors)
• When required by law or to protect our rights
• In the event of a business transfer or merger

All service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure server infrastructure
• Encrypted data transmission
• Regular security assessments
• Limited access to personal information by authorized personnel only

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. We use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: