Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using the services of Jiho Sidic Farm, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and customers who access or use our services, including our website, farm visits, and product purchases.

2. Our Services

Jiho Sidic Farm provides:

  • Cultivation and supply of medicinal plants including Tongkat Ali and Kacip Fatimah
  • Custom growing services for specific medicinal plant varieties
  • Educational farm tours and consultations
  • Information and resources about medicinal plant cultivation

All plants are grown using organic methods and harvested according to traditional practices combined with modern agricultural techniques.

3. Orders and Payment

When placing an order with us:

  • All orders are subject to availability and confirmation
  • Prices are quoted in Malaysian Ringgit (MYR) and may change without notice
  • Payment terms will be specified in your order confirmation
  • We reserve the right to refuse or cancel orders at our discretion

Custom orders may require additional time and specific growing conditions. Delivery times are estimates and may vary based on seasonal factors and plant maturity.

4. Product Quality and Guarantees

We guarantee that our medicinal plants are:

  • Grown using 100% organic methods
  • Free from synthetic pesticides and fertilizers
  • Harvested at optimal maturity for maximum potency
  • Properly processed and stored to maintain quality

However, we cannot guarantee specific therapeutic outcomes as individual results may vary. Our plants are sold for traditional use and educational purposes.

5. Intellectual Property

All content on our website, including text, images, logos, and design elements, is protected by intellectual property laws. You may not:

  • Reproduce or distribute our content without permission
  • Use our trademarks or brand names
  • Copy our cultivation methods for commercial purposes

Traditional knowledge about medicinal plants is shared for educational purposes and to preserve cultural heritage.

6. Limitation of Liability

Jiho Sidic Farm shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Crop failures due to natural disasters or uncontrollable circumstances
  • Delays in delivery due to weather or transportation issues
  • Any adverse reactions to medicinal plants

Our total liability shall not exceed the amount paid for the specific product or service in question.

7. Governing Law

These terms are governed by the laws of Malaysia. Any disputes arising from these terms or our services shall be resolved in the courts of Sarawak, Malaysia.

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

9. Contact Information

If you have questions about these Terms of Service, please contact us:

Jiho Sidic Farm
Lot 1247, Jalan Penrissen
93250 Kuching, Sarawak, Malaysia
Email: [email protected]
Phone: +60 5 1419 97140